Do you offer returns?Updated 7 months ago

All Sales Are Final. We do not accept returns, exchanges or refunds. Please note, Florence by Mills Beauty reserves the right to refuse all returns.

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package.

Customer must provide photos of the issue, including packing slip to [email protected].

At this time, our return policy has been updated to allow customers to cancel any unshipped orders at any time for a full refund. Please send a note to [email protected] for assistance.