All Sales Are Final. We do not accept returns, exchanges or refunds. Please note, Florence by Mills Beauty reserves the right to refuse all returns. In the unlikely event that a product arrives not as described, we will only send replacements for dam
In the unfortunate case of your order tracking number confirms delivered to the address provided on the order we would not be able to replace or issue a refund for the order. We highly suggest including shipping protection to your order for any unfo
If your item arrives damaged or defective we will only send a replacement, please contact us at [email protected] within 14 days of the purchase date and include your order number in the email subject line (order number starts with “FLO
Items marked final sale at the time of purchase are non-refundable.
You will receive an email confirming your refund or will be contacted by one of our Customer Care representatives within 48 hours after we receive your email. Refunds will either be issued to your credit card company or bank depending on your method