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florence by mills

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Please contact us directly at hello@florencebymills.com with information regarding your situation and your claim number.

My order never arrived. Lost or stolen shipment. What do I do?

Orders

Same day shipping

Which countries do you ship to?

What USA Shipping options do you offer to the USA?

What International Shipping options do you offer?

How can I check the status of my order?

How do I track my order?

Does Florence pay for international duties and taxes?

There is a problem with my shipment. What do I do?

My order never arrived/lost or stolen shipments

What florence by mills items are considered hazmat and where do they ship?

Shipping & Tracking

What happens if I order something and it is out of stock?

I entered the wrong address. What do I do?

Can I cancel my order?

I entered the wrong address what can I do?

What if my item is damaged upon receipt?

What type of payments do you accept for purchases made at www.florencebymillsbeauty.com ?

Payment

What is the Olivia Hope Foundation?

Where can I buy florence by mills™ products?

Are florence by mills™ products vegan and cruelty-free?

Are florence by mills™ products safe to use on all skin types?

Are florence by mills™ products dermatologist tested?

I have a gluten allergy, are your products produced in a facility with gluten?

Do florence by mills™ products contain soy?

Why do you use single use plastic?

Are florence by mills™ products safe for sensitive skin, psoriasis, acne, eczema, keratosis pilaris or rosacea?

My order never arrived. Lost or stolen shipment. What do I do?Updated 7 months ago