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florence by mills

<p>We suggest adding shipping protection insurance to your order at time of checkout to ensure you receive a full refund if your order never arrives or/is lost/stolen. Please note Florence by Mills is not responsible for any shipping deliveries not received.&#xA0;Please contact&#xA0;<a href="mailto:hello@florencebymillsbeauty.com" id="isPasted" style=" text-decoration: underline 0.1rem;">hello@florencebymillsbeauty.com</a>, and we will file a claim on your behalf. Kindly note this process may take 7-10 business days for domestic shipments and 30-45 business days for international shipments to investigate with the carrier.&#xA0;</p>

We suggest adding shipping protection insurance to your order at time of checkout to ensure you receive a full refund if your order never arrives or/is lost/stolen. Please note Florence by Mills is not responsible for any shipping deliveries not rece

My order never arrived/lost or stolen shipments

Shipping & Tracking

Same day shipping

Which countries do you ship to?

What USA Shipping options do you offer to the USA?

What International Shipping options do you offer?

How can I check the status of my order?

How do I track my order?

Does Florence pay for international duties and taxes?

There is a problem with my shipment. What do I do?

What florence by mills items are considered hazmat and where do they ship?

What happens if I order something and it is out of stock?

I entered the wrong address. What do I do?

Can I cancel my order?

I entered the wrong address what can I do?

My order never arrived. Lost or stolen shipment. What do I do?

What if my item is damaged upon receipt?

Orders

What type of payments do you accept for purchases made at www.florencebymillsbeauty.com ?

Payment

What is the Olivia Hope Foundation?

Where can I buy florence by mills™ products?

Are florence by mills™ products vegan and cruelty-free?

Are florence by mills™ products safe to use on all skin types?

Are florence by mills™ products dermatologist tested?

I have a gluten allergy, are your products produced in a facility with gluten?

Do florence by mills™ products contain soy?

Why do you use single use plastic?

Are florence by mills™ products safe for sensitive skin, psoriasis, acne, eczema, keratosis pilaris or rosacea?

My order never arrived/lost or stolen shipmentsUpdated 7 months ago